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The intake process helps us introduce survivors to our program and allows survivors to share their needs, goals, strengths, and resources. A warm and intentional welcome to services can put many fears and anxieties at ease. We want to make sure they walk away feeling confident in our collaborative relationship.

This publication will give an example of a letter which could be given to survivors during intake. This example is based on a letter one program, The Firecracker Foundation, gives to welcome survivors into services and remind them of the program’s ongoing support. A version of this letter could be given to survivors and their loved ones in hospital settings, during intake, or other entry points into services.